Returns the current list of Amazon Web Services services and a list of service categories for each service. You then use service names and categories in your CreateCase requests. Each Amazon Web Services service has its own set of categories.
The service codes and category codes correspond to the values that appear in the Service and Category lists on the Amazon Web Services Support Center Create Case page. The values in those fields don’t necessarily match the service codes and categories returned by the DescribeServices
operation. Always use the service codes and categories that the DescribeServices
operation returns, so that you have the most recent set of service and category codes.
Note
You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API.
If you call the Amazon Web Services Support API from an account that does not have a Business, Enterprise On-Ramp, or Enterprise Support plan, the SubscriptionRequiredException
error message appears. For information about changing your support plan, see Amazon Web Services Support .
See also: AWS API Documentation
See ‘aws help’ for descriptions of global parameters.
describe-services
[--service-code-list <value>]
[--language <value>]
[--cli-input-json | --cli-input-yaml]
[--generate-cli-skeleton <value>]
--service-code-list
(list)
A JSON-formatted list of service codes available for Amazon Web Services services.
(string)
Syntax:
"string" "string" ...
--language
(string)
The ISO 639-1 code for the language in which Amazon Web Services provides support. Amazon Web Services Support currently supports English (“en”) and Japanese (“ja”). Language parameters must be passed explicitly for operations that take them.
--cli-input-json
| --cli-input-yaml
(string)
Reads arguments from the JSON string provided. The JSON string follows the format provided by --generate-cli-skeleton
. If other arguments are provided on the command line, those values will override the JSON-provided values. It is not possible to pass arbitrary binary values using a JSON-provided value as the string will be taken literally. This may not be specified along with --cli-input-yaml
.
--generate-cli-skeleton
(string)
Prints a JSON skeleton to standard output without sending an API request. If provided with no value or the value input
, prints a sample input JSON that can be used as an argument for --cli-input-json
. Similarly, if provided yaml-input
it will print a sample input YAML that can be used with --cli-input-yaml
. If provided with the value output
, it validates the command inputs and returns a sample output JSON for that command.
See ‘aws help’ for descriptions of global parameters.
To list AWS services and service categories
The following describe-services
example lists the available service categories for requesting general information.
aws support describe-services \
--service-code-list "general-info"
Output:
{
"services": [
{
"code": "general-info",
"name": "General Info and Getting Started",
"categories": [
{
"code": "charges",
"name": "How Will I Be Charged?"
},
{
"code": "gdpr-queries",
"name": "Data Privacy Query"
},
{
"code": "reserved-instances",
"name": "Reserved Instances"
},
{
"code": "resource",
"name": "Where is my Resource?"
},
{
"code": "using-aws",
"name": "Using AWS & Services"
},
{
"code": "free-tier",
"name": "Free Tier"
},
{
"code": "security-and-compliance",
"name": "Security & Compliance"
},
{
"code": "account-structure",
"name": "Account Structure"
}
]
}
]
}
For more information, see Case management in the AWS Support User Guide.
services -> (list)
A JSON-formatted list of Amazon Web Services services.
(structure)
Information about an Amazon Web Services service returned by the DescribeServices operation.
code -> (string)
The code for an Amazon Web Services service returned by the DescribeServices response. The
name
element contains the corresponding friendly name.name -> (string)
The friendly name for an Amazon Web Services service. The
code
element contains the corresponding code.categories -> (list)
A list of categories that describe the type of support issue a case describes. Categories consist of a category name and a category code. Category names and codes are passed to Amazon Web Services Support when you call CreateCase .
(structure)
A JSON-formatted name/value pair that represents the category name and category code of the problem, selected from the DescribeServices response for each Amazon Web Services service.
code -> (string)
The category code for the support case.
name -> (string)
The category name for the support case.