[ aws . connect ]

list-contact-flows

Description

Provides information about the contact flows for the specified Amazon Connect instance.

You can also create and update contact flows using the Amazon Connect Flow language .

For more information about contact flows, see Contact Flows in the Amazon Connect Administrator Guide .

See also: AWS API Documentation

See ‘aws help’ for descriptions of global parameters.

list-contact-flows is a paginated operation. Multiple API calls may be issued in order to retrieve the entire data set of results. You can disable pagination by providing the --no-paginate argument. When using --output text and the --query argument on a paginated response, the --query argument must extract data from the results of the following query expressions: ContactFlowSummaryList

Synopsis

  list-contact-flows
--instance-id <value>
[--contact-flow-types <value>]
[--cli-input-json | --cli-input-yaml]
[--starting-token <value>]
[--page-size <value>]
[--max-items <value>]
[--generate-cli-skeleton <value>]

Options

--instance-id (string)

The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.

--contact-flow-types (list)

The type of contact flow.

(string)

Syntax:

"string" "string" ...

Where valid values are:
  CONTACT_FLOW
  CUSTOMER_QUEUE
  CUSTOMER_HOLD
  CUSTOMER_WHISPER
  AGENT_HOLD
  AGENT_WHISPER
  OUTBOUND_WHISPER
  AGENT_TRANSFER
  QUEUE_TRANSFER

--cli-input-json | --cli-input-yaml (string) Reads arguments from the JSON string provided. The JSON string follows the format provided by --generate-cli-skeleton. If other arguments are provided on the command line, those values will override the JSON-provided values. It is not possible to pass arbitrary binary values using a JSON-provided value as the string will be taken literally. This may not be specified along with --cli-input-yaml.

--starting-token (string)

A token to specify where to start paginating. This is the NextToken from a previously truncated response.

For usage examples, see Pagination in the AWS Command Line Interface User Guide .

--page-size (integer)

The size of each page to get in the AWS service call. This does not affect the number of items returned in the command’s output. Setting a smaller page size results in more calls to the AWS service, retrieving fewer items in each call. This can help prevent the AWS service calls from timing out.

For usage examples, see Pagination in the AWS Command Line Interface User Guide .

--max-items (integer)

The total number of items to return in the command’s output. If the total number of items available is more than the value specified, a NextToken is provided in the command’s output. To resume pagination, provide the NextToken value in the starting-token argument of a subsequent command. Do not use the NextToken response element directly outside of the AWS CLI.

For usage examples, see Pagination in the AWS Command Line Interface User Guide .

--generate-cli-skeleton (string) Prints a JSON skeleton to standard output without sending an API request. If provided with no value or the value input, prints a sample input JSON that can be used as an argument for --cli-input-json. Similarly, if provided yaml-input it will print a sample input YAML that can be used with --cli-input-yaml. If provided with the value output, it validates the command inputs and returns a sample output JSON for that command. The generated JSON skeleton is not stable between versions of the AWS CLI and there are no backwards compatibility guarantees in the JSON skeleton generated.

See ‘aws help’ for descriptions of global parameters.

Examples

Note

To use the following examples, you must have the AWS CLI installed and configured. See the Getting started guide in the AWS CLI User Guide for more information.

Unless otherwise stated, all examples have unix-like quotation rules. These examples will need to be adapted to your terminal’s quoting rules. See Using quotation marks with strings in the AWS CLI User Guide .

To list the contact flows in an instance

The following list-contact-flows example lists the contact flows in the specified Amazon Connect instance.

aws connect list-contact-flows \
    --instance-id a1b2c3d4-5678-90ab-cdef-EXAMPLE11111

Output:

{
     "ContactFlowSummaryList": [
         {
             "Id": "12345678-1111-2222-800e-a2b3c4d5f6g7",
             "Arn": "arn:aws:connect:us-west-2:123456789012:instance/a1b2c3d4-5678-90ab-cdef-EXAMPLE11111/contact-flow/12345678-1111-2222-800e-a2b3c4d5f6g7",
             "Name": "Default queue transfer",
             "ContactFlowType": "QUEUE_TRANSFER"
         },
         {
             "Id": "87654321-2222-3333-ac99-123456789102",
             "Arn": "arn:aws:connect:us-west-2:123456789012:instance/a1b2c3d4-5678-90ab-cdef-EXAMPLE11111/contact-flow/87654321-2222-3333-ac99-123456789102",
             "Name": "Default agent hold",
             "ContactFlowType": "AGENT_HOLD"
         },
         {
             "Id": "abcdefgh-3333-4444-8af3-201123456789",
                 "Arn": "arn:aws:connect:us-west-2:123456789012:instance/a1b2c3d4-5678-90ab-cdef-EXAMPLE11111/contact-flow/abcdefgh-3333-4444-8af3-201123456789",
             "Name": "Default customer hold",
             "ContactFlowType": "CUSTOMER_HOLD"
         },
     ]
 }

For more information, see Create Amazon Connect Contact Flows in the Amazon Connect Administrator Guide.

Output

ContactFlowSummaryList -> (list)

Information about the contact flows.

(structure)

Contains summary information about a contact flow.

You can also create and update contact flows using the Amazon Connect Flow language .

Id -> (string)

The identifier of the contact flow.

Arn -> (string)

The Amazon Resource Name (ARN) of the contact flow.

Name -> (string)

The name of the contact flow.

ContactFlowType -> (string)

The type of contact flow.

ContactFlowState -> (string)

The type of contact flow.

NextToken -> (string)

If there are additional results, this is the token for the next set of results.