[ aws . connect ]

update-contact

Description

This API is in preview release for Amazon Connect and is subject to change.

Adds or updates user-defined contact information associated with the specified contact. At least one field to be updated must be present in the request.

Warning

You can add or update user-defined contact information for both ongoing and completed contacts.

See also: AWS API Documentation

See ‘aws help’ for descriptions of global parameters.

Synopsis

  update-contact
--instance-id <value>
--contact-id <value>
[--name <value>]
[--description <value>]
[--references <value>]
[--cli-input-json | --cli-input-yaml]
[--generate-cli-skeleton <value>]

Options

--instance-id (string)

The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.

--contact-id (string)

The identifier of the contact. This is the identifier of the contact associated with the first interaction with your contact center.

--name (string)

The name of the contact.

--description (string)

The description of the contact.

--references (map)

Well-formed data on contact, shown to agents on Contact Control Panel (CCP).

key -> (string)

value -> (structure)

Well-formed data on a contact, used by agents to complete a contact request. You can have up to 4,096 UTF-8 bytes across all references for a contact.

Value -> (string)

A valid value for the reference. For example, for a URL reference, a formatted URL that is displayed to an agent in the Contact Control Panel (CCP).

Type -> (string)

The type of the reference.

Shorthand Syntax:

KeyName1=Value=string,Type=string,KeyName2=Value=string,Type=string

JSON Syntax:

{"string": {
      "Value": "string",
      "Type": "URL"|"ATTACHMENT"|"NUMBER"|"STRING"|"DATE"|"EMAIL"
    }
  ...}

--cli-input-json | --cli-input-yaml (string) Reads arguments from the JSON string provided. The JSON string follows the format provided by --generate-cli-skeleton. If other arguments are provided on the command line, those values will override the JSON-provided values. It is not possible to pass arbitrary binary values using a JSON-provided value as the string will be taken literally. This may not be specified along with --cli-input-yaml.

--generate-cli-skeleton (string) Prints a JSON skeleton to standard output without sending an API request. If provided with no value or the value input, prints a sample input JSON that can be used as an argument for --cli-input-json. Similarly, if provided yaml-input it will print a sample input YAML that can be used with --cli-input-yaml. If provided with the value output, it validates the command inputs and returns a sample output JSON for that command. The generated JSON skeleton is not stable between versions of the AWS CLI and there are no backwards compatibility guarantees in the JSON skeleton generated.

See ‘aws help’ for descriptions of global parameters.

Output

None