[ aws . connect ]



Describes the specified user. You can find the instance ID in the Amazon Connect console (it’s the final part of the ARN). The console does not display the user IDs. Instead, list the users and note the IDs provided in the output.

See also: AWS API Documentation


--user-id <value>
--instance-id <value>
[--cli-input-json | --cli-input-yaml]
[--generate-cli-skeleton <value>]
[--endpoint-url <value>]
[--output <value>]
[--query <value>]
[--profile <value>]
[--region <value>]
[--version <value>]
[--color <value>]
[--ca-bundle <value>]
[--cli-read-timeout <value>]
[--cli-connect-timeout <value>]
[--cli-binary-format <value>]


--user-id (string)

The identifier of the user account.

--instance-id (string)

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

--cli-input-json | --cli-input-yaml (string) Reads arguments from the JSON string provided. The JSON string follows the format provided by --generate-cli-skeleton. If other arguments are provided on the command line, those values will override the JSON-provided values. It is not possible to pass arbitrary binary values using a JSON-provided value as the string will be taken literally. This may not be specified along with --cli-input-yaml.

--generate-cli-skeleton (string) Prints a JSON skeleton to standard output without sending an API request. If provided with no value or the value input, prints a sample input JSON that can be used as an argument for --cli-input-json. Similarly, if provided yaml-input it will print a sample input YAML that can be used with --cli-input-yaml. If provided with the value output, it validates the command inputs and returns a sample output JSON for that command. The generated JSON skeleton is not stable between versions of the AWS CLI and there are no backwards compatibility guarantees in the JSON skeleton generated.

Global Options

--debug (boolean)

Turn on debug logging.

--endpoint-url (string)

Override command’s default URL with the given URL.

--no-verify-ssl (boolean)

By default, the AWS CLI uses SSL when communicating with AWS services. For each SSL connection, the AWS CLI will verify SSL certificates. This option overrides the default behavior of verifying SSL certificates.

--no-paginate (boolean)

Disable automatic pagination.

--output (string)

The formatting style for command output.

  • json
  • text
  • table
  • yaml
  • yaml-stream

--query (string)

A JMESPath query to use in filtering the response data.

--profile (string)

Use a specific profile from your credential file.

--region (string)

The region to use. Overrides config/env settings.

--version (string)

Display the version of this tool.

--color (string)

Turn on/off color output.

  • on
  • off
  • auto

--no-sign-request (boolean)

Do not sign requests. Credentials will not be loaded if this argument is provided.

--ca-bundle (string)

The CA certificate bundle to use when verifying SSL certificates. Overrides config/env settings.

--cli-read-timeout (int)

The maximum socket read time in seconds. If the value is set to 0, the socket read will be blocking and not timeout. The default value is 60 seconds.

--cli-connect-timeout (int)

The maximum socket connect time in seconds. If the value is set to 0, the socket connect will be blocking and not timeout. The default value is 60 seconds.

--cli-binary-format (string)

The formatting style to be used for binary blobs. The default format is base64. The base64 format expects binary blobs to be provided as a base64 encoded string. The raw-in-base64-out format preserves compatibility with AWS CLI V1 behavior and binary values must be passed literally. When providing contents from a file that map to a binary blob fileb:// will always be treated as binary and use the file contents directly regardless of the cli-binary-format setting. When using file:// the file contents will need to properly formatted for the configured cli-binary-format.

  • base64
  • raw-in-base64-out

--no-cli-pager (boolean)

Disable cli pager for output.

--cli-auto-prompt (boolean)

Automatically prompt for CLI input parameters.

--no-cli-auto-prompt (boolean)

Disable automatically prompt for CLI input parameters.



To use the following examples, you must have the AWS CLI installed and configured. See the Getting started guide in the AWS CLI User Guide for more information.

Unless otherwise stated, all examples have unix-like quotation rules. These examples will need to be adapted to your terminal’s quoting rules. See Using quotation marks with strings in the AWS CLI User Guide .

To display the details for a user

The following describe-user example displays the details for the specified Amazon Connect user.

aws connect describe-user \
    --user-id 0c245dc0-0cf5-4e37-800e-2a7481cc8a60
    --instance-id 40c83b68-ea62-414c-97bb-d018e39e158e


    "User": {
        "Id": "0c245dc0-0cf5-4e37-800e-2a7481cc8a60",
        "Arn": "arn:aws:connect:us-west-2:123456789012:instance/40c83b68-ea62-414c-97bb-d018e39e158e/agent/0c245dc0-0cf5-4e37-800e-2a7481cc8a60",
        "Username": "Jane",
        "IdentityInfo": {
            "FirstName": "Jane",
            "LastName": "Doe",
            "Email": "example.com"
        "PhoneConfig": {
            "PhoneType": "SOFT_PHONE",
            "AutoAccept": false,
            "AfterContactWorkTimeLimit": 0,
            "DeskPhoneNumber": ""
        "DirectoryUserId": "8b444cf6-b368-4f29-ba18-07af27405658",
        "SecurityProfileIds": [
        "RoutingProfileId": "0be36ee9-2b5f-4ef4-bcf7-87738e5be0e5",
        "Tags": {}

For more information, see Manage Users in the Amazon Connect Administrator Guide.


User -> (structure)

Information about the user account and configuration settings.

Id -> (string)

The identifier of the user account.

Arn -> (string)

The Amazon Resource Name (ARN) of the user account.

Username -> (string)

The user name assigned to the user account.

IdentityInfo -> (structure)

Information about the user identity.

FirstName -> (string)

The first name. This is required if you are using Amazon Connect or SAML for identity management.

LastName -> (string)

The last name. This is required if you are using Amazon Connect or SAML for identity management.

Email -> (string)

The email address. If you are using SAML for identity management and include this parameter, an error is returned.

SecondaryEmail -> (string)

The user’s secondary email address. If you provide a secondary email, the user receives email notifications - other than password reset notifications - to this email address instead of to their primary email address.

Pattern: (?=^.{0,265}$)[a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+\.[a-zA-Z]{2,63}

Mobile -> (string)

The user’s mobile number.

PhoneConfig -> (structure)

Information about the phone configuration for the user.

PhoneType -> (string)

The phone type.

AutoAccept -> (boolean)

The Auto accept setting.

AfterContactWorkTimeLimit -> (integer)

The After Call Work (ACW) timeout setting, in seconds. This parameter has a minimum value of 0 and a maximum value of 2,000,000 seconds (24 days). Enter 0 if you don’t want to allocate a specific amount of ACW time. It essentially means an indefinite amount of time. When the conversation ends, ACW starts; the agent must choose Close contact to end ACW.


When returned by a SearchUsers call, AfterContactWorkTimeLimit is returned in milliseconds.

DeskPhoneNumber -> (string)

The phone number for the user’s desk phone.

DirectoryUserId -> (string)

The identifier of the user account in the directory used for identity management.

SecurityProfileIds -> (list)

The identifiers of the security profiles for the user.


RoutingProfileId -> (string)

The identifier of the routing profile for the user.

HierarchyGroupId -> (string)

The identifier of the hierarchy group for the user.

Tags -> (map)

The tags.

key -> (string)

value -> (string)

LastModifiedTime -> (timestamp)

The timestamp when this resource was last modified.

LastModifiedRegion -> (string)

The Amazon Web Services Region where this resource was last modified.