search-routing-profiles¶

Description¶

Searches routing profiles in an Amazon Connect instance, with optional filtering.

Synopsis¶

  search-routing-profiles
--instance-id <value>
[--search-filter <value>]
[--search-criteria <value>]
[--cli-input-json | --cli-input-yaml]
[--starting-token <value>]
[--page-size <value>]
[--max-items <value>]
[--generate-cli-skeleton <value>]
[--debug]
[--endpoint-url <value>]
[--no-verify-ssl]
[--no-paginate]
[--output <value>]
[--query <value>]
[--profile <value>]
[--region <value>]
[--version <value>]
[--color <value>]
[--no-sign-request]
[--ca-bundle <value>]
[--cli-read-timeout <value>]
[--cli-connect-timeout <value>]
[--cli-binary-format <value>]
[--no-cli-pager]
[--cli-auto-prompt]
[--no-cli-auto-prompt]

Options¶

--instance-id (string)

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

--search-filter (structure)

Filters to be applied to search results.

TagFilter -> (structure)

An object that can be used to specify Tag conditions inside the SearchFilter . This accepts an OR of AND (List of List) input where:

Top level list specifies conditions that need to be applied with OR operator

Inner list specifies conditions that need to be applied with AND operator.

OrConditions -> (list)

A list of conditions which would be applied together with an OR condition.

(list)

(structure)

A leaf node condition which can be used to specify a tag condition, for example, HAVE BPO = 123 .

TagKey -> (string)

The tag key in the tag condition.

TagValue -> (string)

The tag value in the tag condition.

AndConditions -> (list)

A list of conditions which would be applied together with an AND condition.

(structure)

A leaf node condition which can be used to specify a tag condition, for example, HAVE BPO = 123 .

TagKey -> (string)

The tag key in the tag condition.

TagValue -> (string)

The tag value in the tag condition.

TagCondition -> (structure)

A leaf node condition which can be used to specify a tag condition.

TagKey -> (string)

The tag key in the tag condition.

TagValue -> (string)

The tag value in the tag condition.

JSON Syntax:

{
  "TagFilter": {
    "OrConditions": [
      [
        {
          "TagKey": "string",
          "TagValue": "string"
        }
        ...
      ]
      ...
    ],
    "AndConditions": [
      {
        "TagKey": "string",
        "TagValue": "string"
      }
      ...
    ],
    "TagCondition": {
      "TagKey": "string",
      "TagValue": "string"
    }
  }
}

--search-criteria (structure)

The search criteria to be used to return routing profiles.

Note
The name and description fields support “contains” queries with a minimum of 2 characters and a maximum of 25 characters. Any queries with character lengths outside of this range will throw invalid results.

OrConditions -> (list)

A list of conditions which would be applied together with an OR condition.

(structure)

The search criteria to be used to return routing profiles.

Note
The name and description fields support “contains” queries with a minimum of 2 characters and a maximum of 25 characters. Any queries with character lengths outside of this range will throw invalid results.

OrConditions -> (list)

A list of conditions which would be applied together with an OR condition.

( … recursive … )

AndConditions -> (list)

A list of conditions which would be applied together with an AND condition.

( … recursive … )

StringCondition -> (structure)

A leaf node condition which can be used to specify a string condition.

Note
The currently supported values for FieldName are name , description , and resourceID .

FieldName -> (string)

The name of the field in the string condition.

Value -> (string)

The value of the string.

ComparisonType -> (string)

The type of comparison to be made when evaluating the string condition.

AndConditions -> (list)

A list of conditions which would be applied together with an AND condition.

(structure)

The search criteria to be used to return routing profiles.

Note
The name and description fields support “contains” queries with a minimum of 2 characters and a maximum of 25 characters. Any queries with character lengths outside of this range will throw invalid results.

OrConditions -> (list)

A list of conditions which would be applied together with an OR condition.

( … recursive … )

AndConditions -> (list)

A list of conditions which would be applied together with an AND condition.

( … recursive … )

StringCondition -> (structure)

A leaf node condition which can be used to specify a string condition.

Note
The currently supported values for FieldName are name , description , and resourceID .

FieldName -> (string)

The name of the field in the string condition.

Value -> (string)

The value of the string.

ComparisonType -> (string)

The type of comparison to be made when evaluating the string condition.

StringCondition -> (structure)

A leaf node condition which can be used to specify a string condition.

Note
The currently supported values for FieldName are name , description , and resourceID .

FieldName -> (string)

The name of the field in the string condition.

Value -> (string)

The value of the string.

ComparisonType -> (string)

The type of comparison to be made when evaluating the string condition.

JSON Syntax:

{
  "OrConditions": [
    {
      "OrConditions": [
        { ... recursive ... }
        ...
      ],
      "AndConditions": [
        { ... recursive ... }
        ...
      ],
      "StringCondition": {
        "FieldName": "string",
        "Value": "string",
        "ComparisonType": "STARTS_WITH"|"CONTAINS"|"EXACT"
      }
    }
    ...
  ],
  "AndConditions": [
    {
      "OrConditions": [
        { ... recursive ... }
        ...
      ],
      "AndConditions": [
        { ... recursive ... }
        ...
      ],
      "StringCondition": {
        "FieldName": "string",
        "Value": "string",
        "ComparisonType": "STARTS_WITH"|"CONTAINS"|"EXACT"
      }
    }
    ...
  ],
  "StringCondition": {
    "FieldName": "string",
    "Value": "string",
    "ComparisonType": "STARTS_WITH"|"CONTAINS"|"EXACT"
  }
}

--cli-input-json | --cli-input-yaml (string) Reads arguments from the JSON string provided. The JSON string follows the format provided by --generate-cli-skeleton. If other arguments are provided on the command line, those values will override the JSON-provided values. It is not possible to pass arbitrary binary values using a JSON-provided value as the string will be taken literally. This may not be specified along with --cli-input-yaml.

--starting-token (string)

A token to specify where to start paginating. This is the NextToken from a previously truncated response.

For usage examples, see Pagination in the AWS Command Line Interface User Guide .

--page-size (integer)

The size of each page to get in the AWS service call. This does not affect the number of items returned in the command’s output. Setting a smaller page size results in more calls to the AWS service, retrieving fewer items in each call. This can help prevent the AWS service calls from timing out.

For usage examples, see Pagination in the AWS Command Line Interface User Guide .

--max-items (integer)

The total number of items to return in the command’s output. If the total number of items available is more than the value specified, a NextToken is provided in the command’s output. To resume pagination, provide the NextToken value in the starting-token argument of a subsequent command. Do not use the NextToken response element directly outside of the AWS CLI.

For usage examples, see Pagination in the AWS Command Line Interface User Guide .

--generate-cli-skeleton (string) Prints a JSON skeleton to standard output without sending an API request. If provided with no value or the value input, prints a sample input JSON that can be used as an argument for --cli-input-json. Similarly, if provided yaml-input it will print a sample input YAML that can be used with --cli-input-yaml. If provided with the value output, it validates the command inputs and returns a sample output JSON for that command. The generated JSON skeleton is not stable between versions of the AWS CLI and there are no backwards compatibility guarantees in the JSON skeleton generated.

Global Options¶

--debug (boolean)

Turn on debug logging.

--endpoint-url (string)

Override command’s default URL with the given URL.

--no-verify-ssl (boolean)

By default, the AWS CLI uses SSL when communicating with AWS services. For each SSL connection, the AWS CLI will verify SSL certificates. This option overrides the default behavior of verifying SSL certificates.

--no-paginate (boolean)

Disable automatic pagination.

--output (string)

The formatting style for command output.

json
text
table
yaml
yaml-stream

--query (string)

A JMESPath query to use in filtering the response data.

--profile (string)

Use a specific profile from your credential file.

--region (string)

The region to use. Overrides config/env settings.

--version (string)

Display the version of this tool.

--color (string)

Turn on/off color output.

on
off
auto

--no-sign-request (boolean)

Do not sign requests. Credentials will not be loaded if this argument is provided.

--ca-bundle (string)

The CA certificate bundle to use when verifying SSL certificates. Overrides config/env settings.

--cli-read-timeout (int)

The maximum socket read time in seconds. If the value is set to 0, the socket read will be blocking and not timeout. The default value is 60 seconds.

--cli-connect-timeout (int)

The maximum socket connect time in seconds. If the value is set to 0, the socket connect will be blocking and not timeout. The default value is 60 seconds.

--cli-binary-format (string)

The formatting style to be used for binary blobs. The default format is base64. The base64 format expects binary blobs to be provided as a base64 encoded string. The raw-in-base64-out format preserves compatibility with AWS CLI V1 behavior and binary values must be passed literally. When providing contents from a file that map to a binary blob fileb:// will always be treated as binary and use the file contents directly regardless of the cli-binary-format setting. When using file:// the file contents will need to properly formatted for the configured cli-binary-format.

base64
raw-in-base64-out

--no-cli-pager (boolean)

Disable cli pager for output.

--cli-auto-prompt (boolean)

Automatically prompt for CLI input parameters.

--no-cli-auto-prompt (boolean)

Disable automatically prompt for CLI input parameters.

Output¶

RoutingProfiles -> (list)

Information about the routing profiles.

(structure)

Contains information about a routing profile.

InstanceId -> (string)

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

Name -> (string)

The name of the routing profile.

RoutingProfileArn -> (string)

The Amazon Resource Name (ARN) of the routing profile.

RoutingProfileId -> (string)

The identifier of the routing profile.

Description -> (string)

The description of the routing profile.

MediaConcurrencies -> (list)

The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.

(structure)

Contains information about which channels are supported, and how many contacts an agent can have on a channel simultaneously.

Channel -> (string)

The channels that agents can handle in the Contact Control Panel (CCP).

Concurrency -> (integer)

The number of contacts an agent can have on a channel simultaneously.

Valid Range for VOICE : Minimum value of 1. Maximum value of 1.

Valid Range for CHAT : Minimum value of 1. Maximum value of 10.

Valid Range for TASK : Minimum value of 1. Maximum value of 10.

CrossChannelBehavior -> (structure)

Defines the cross-channel routing behavior for each channel that is enabled for this Routing Profile. For example, this allows you to offer an agent a different contact from another channel when they are currently working with a contact from a Voice channel.

BehaviorType -> (string)

Specifies the other channels that can be routed to an agent handling their current channel.

DefaultOutboundQueueId -> (string)

The identifier of the default outbound queue for this routing profile.

Tags -> (map)

The tags used to organize, track, or control access for this resource. For example, { “Tags”: {“key1”:”value1”, “key2”:”value2”} }.

key -> (string)

value -> (string)

NumberOfAssociatedQueues -> (long)

The number of associated queues in routing profile.

NumberOfAssociatedUsers -> (long)

The number of associated users in routing profile.

AgentAvailabilityTimer -> (string)

Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time .

LastModifiedTime -> (timestamp)

The timestamp when this resource was last modified.

LastModifiedRegion -> (string)

The Amazon Web Services Region where this resource was last modified.

IsDefault -> (boolean)

Whether this a default routing profile.

NextToken -> (string)

If there are additional results, this is the token for the next set of results.

ApproximateTotalCount -> (long)

The total number of routing profiles which matched your search query.

Table of Contents

Feedback

User Guide

search-routing-profiles¶

Description¶

Synopsis¶

Options¶

Note

Note

Note

Note

Note

Note

Global Options¶

Output¶